Survey

If a task isn’t finished by the end of a shift, it’s rare for our team to just leave it unfinished. *

Strongly Disagree

Disagree

Agree

Strongly Agree

Section1 Result

When we’re short-staffed, people step in and swap tasks without a fuss. *

Strongly Disagree

Disagree

Agree

Strongly Agree

After a hard or tense shift, how long does it take before things feel normal again? *

Strongly Disagree

Disagree

Agree

Strongly Agree

When new routines or systems are brought in, our team keeps them going after the first few weeks. *

Strongly Disagree

Disagree

Agree

Strongly Agree

Most of us take pride in small wins, even if no one else notices. *

Strongly Disagree

Disagree

Agree

Strongly Agree

When someone looks unsure in handover, what does the team most often do?

I paused and asked, ‘What’s not clear?’ then explained.

I gave a quick repeat, then moved on.

I said, ‘Check the folder/board,’ and moved on.

I said nothing and expected them to keep up.

When the same thing is missed again on care or meds, what’s your first honest thought? *

Slow down. I’ll show it again so it sticks.

Quick reminder, then move on.

This is tiring. They should know it by now.

I stop correcting. They must work it out.

Section2 Result

On a busy shift, you spot a small, safe fix (for example, a call bell battery or a missed note). No one told you to do it. What do you do first?

I fix the safe bit now and tell the team after.

I wait a bit to see if a senior takes it.

I note it for the boss and move on.

I leave it. The manager will sort it.

The manager is off the floor for 30 minutes. You spot a small, safe job that helps the team (about 2 minutes). No one owns it. What do you do first?

I do the safe bit now and tell them later.

I wait for a quick nod first.

I add it to the manager’s list.

I leave it. The manager must decide.

Section3 Result

A teammate takes a full break on a busy shift. What’s your first thought?

Good. Breaks keep us safe.

Lucky them. I’ll try later.

Must be nice. I don’t have that luxury.

Soft. Real grafters don’t need breaks.

When someone is extra busy on our shift, what happens most of the time?

We ask early and someone jumps in.

They try a bit more, then ask.

They keep quiet and push through.

They must handle it alone. Asking looks weak.

Section4 Result

Think about the last month. When training time was on the rota, what actually happened most?

We planned cover and kept the time.

We tried to cover, but people were pulled back early.

Cover was rare; most of us still worked our shift.

We cancelled training because ‘the floor comes first.

Think about the last 7 days of handovers. What was said most about using training on shift?

We named one new thing we tried and how it went.

We said we’ll try it when shifts calm down.

We said the floor is too busy for that stuff.

We said training talk is for meetings, not handover.

Section5 Result

On short-staffed shifts, what happens to a tiny team habit (pick any that fits your shift: a quick plan at the start, a quick thank-you, or a 60-second end check)?

We still do it; it helps us cope.

We try, but it often slips.

We drop it until shifts calm down.

No point doing it until staffing is fixed.

After a busy shift, if someone suggests a tiny fix we can try tomorrow with the same team and numbers, what usually happens?

Let’s try it tomorrow as is.

Maybe next week when it’s calmer.

Wait until we hire more.

No point until staffing is sorted.

Section6 Result

When it’s your break on a busy shift, what do you usually do?

I take my break as planned. The team has it.

I take a quick break, but I keep an eye on things.

I put my break off. I’ll go later if it calms down.

I skip my break. If I stop, things slip.

When you give a job to a teammate, what do you usually do?

They’ve got it. I get on with my job.

They’ll do it. I’ll peek in later.

I’ll check and fix it after.

I can’t hand it over. I must do it myself.

Section7 Result

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